Raise with Rachel Session/Coaching Terms and Conditions

1. Introduction

1.1 These Terms and Conditions ("Terms") govern the provision of professional and coaching services ("Services") by Rachel/Raise with Rachel, ("Coach") to the client ("Client").

2. Services

2.1 The Client agrees to participate fully and to the best of their ability in the coaching sessions and to be open to guidance and feedback

2.2 The Coach agrees to provide the Client with support, guidance, and strategies to help the Client achieve their personal goals to the best of their ability

2.3 The Client agrees to bring any issues and concerns to Rachel immediately, so we can work together to find a solution that honours the terms and conditions, and the human nature of this work

3. Fees and Payment

3.1 The Client agrees to pay the fees for the Services as agreed upon between the Client and Coach, which may include hourly rates, package rates, or other payment arrangements.

3.2 Payment is due as specified in the agreement between the Client and Coach. Failure to make timely payments may result in the termination of coaching services.

4. Scheduling and Cancellation

4.1 The Client agrees to schedule coaching sessions in advance and to provide at least 24 hours notice if they need to reschedule or cancel a session.

4.2 The Coach reserves the right to reschedule or cancel sessions with reasonable notice, if necessary

5. Confidentiality

5.1 The Coach agrees to keep all information shared by the Client confidential, except where required by law or where the Coach believes there is a risk of harm to the Client or others

6. Client Responsibilities

6.1 The Client is responsible for their own decisions, actions, and outcomes.

6.2 The Client acknowledges that coaching is not a substitute for professional medical, legal, or financial advice, and it is the Client's responsibility to seek such advice as needed.

7. Termination

7.1 Either party may terminate the coaching relationship at any time, with or without cause, by providing written notice to the other party

8. Limitation of Liability

8.1 The Coach is not liable for any actions, decisions, or outcomes of the Client as a result of the coaching relationship.

9. New Zealand Laws for Coaches - Governing Law

9.1 New Zealand does not have set laws for Coaches and the industry, but there are things such as the privacy act (2020) and business laws which Raise with Rachel will adhere to, and Coach will maintain her EFT International Organisation Certification and ongoing training and mentorship

10. Entire Agreement

10.1 These Terms constitute the entire agreement between the Client and Coach and supersede any prior agreements or understandings.

11. Amendments

11.1 These Terms may be amended by the Coach with reasonable notice to the Client.

12. Contact Information

12.1 For questions or concerns regarding these Terms, please contact Raise.withrachel on instagram, or email raise.withrachel@gmail.com

13. Acknowledgment

13.1 The Client acknowledges that they have read and understood these Terms and agrees to be bound by them.

Signature of agreement will occur upon booking each service and session